If you are having problems logging in, paying, about our rewards program or anything else related to Sweeties Secret Sweeps please fill out the contact form and someone will get back to you within 24 hours or less.
- For Account Issues: Email us at [email protected]
- For General Questions email [email protected]
- For Sweeties Rewards Program Questions email [email protected]
Still can’t get a hold of us or aren’t receiving our emails?
If you are having trouble logging in it could be a variety of things. Your account could have expired, you may have the wrong password, or your browser may not be supported.
Password Reset: When requesting your password remember that it is a 2-step process. You click the link to reset your password, wait for the email and click the link to verify your email. Look for a second email with your new password.
Delete Secret Site Cookies: If that doesn’t work you might have to delete stored cookies just for the secret site. Click Here for instructions for deleting specific cookies
Browser Upgrades: Did you upgrade your browser and now you can’t log in or get to the forum? We may not have a fix for that because when you upgrade a browser they do things to it that not all sites will work with. But, you can try this: Go to the login page and see if you can click the link to go to the Forum on the login page and not the button on the toolbar
Account Issues: When you write please provide your login user name so we can find your account in our records.
Please fill out the form below for account questions or email us directly.